Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Can't install 7, 6 not working, 1P mini won't close
1P 6 won't open on my mac so I started the process of installing 7. The installation process for 7 won't finish because 1P mini is still running. As seen in this thread https://1password.community/di...
1P_Dave
Moderator
ModeratorHello @aliciajdev! 👋
I'm sorry to hear that you're running into trouble while upgrading to 1Password 7 for Mac. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/128515/cant-install-7-6-not-working-1p-mini-wont-close
- Your forum username:
aliciajdev - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
