Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
AlishaDas
7 months agoNew Contributor
Can't log in with Correct info-Hacked? Virtually no support from 1 Password
Hi, Can someone in the community help? 1 Password FINALLY responded to my panicked emails 6 HOURS after I emailed and now has not replied AGAIN for TWO HOURS after I sent them the requested info. ...
1P_Dave
Moderator
7 months agoHello AlishaDas! 👋
One of my colleagues is working on a response to you via email, you'll receive it soon. I know how stressful a situation like this can be and our team over on the email side is in the best position to assist since they have access to account information that we here in the community don't have access to. Please continue working with the team over email, they'll be able to help you get to the bottom of this.
Since there's already an existing thread in the community, I'll close this one.
-Dave