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Former Member
4 years agoCan't open vault on iMac
I've just upgraded to the current version of 1Password from an older one, previously keeping my vault on Dropbox.
Everything is great, except my iMac keeps asking for my previous vault password, wh...
Former Member
4 years agoI've just tried removing the app, restarting the computer, reinstalling and reconnecting. Still doesn't work, although when I enter the password it says "Account already added," but I still can't open the password file.
I've noticed that on my iMac, the preferences bar is different than on my Macbook, even though they are the same application version (7.9.1). This is the iMac preferences bar:
There's also an "Advanced" tab to the right following the ">>"
On the "Accounts" tab it shows me logged in, but no secret key or any way to enter it.
This is on my Macbook:
Why are these different? Can someone from Agilebits help?