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 Forum Discussion
KUBEX
2 years agoNew Contributor
Can't use Passkeys on Android.
 I can't create or use 1password Passkeys on Android. I only get a popup from Google's password manager even though I have autofill service set to 1password. 
 My specs:  
Android 14  
OnePlus Nord 3...
1P_Dave Moderator
Moderator
2 years agoI'm sorry that you're still not able to save and sign in using passkeys on your Android device. I'd like to ask you to create a diagnostics report from your Android device:
Sending Diagnostics Reports (Android)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/146031/cant-use-passkeys-on-android#latest
- Your forum username: KUBEX
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave