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Forum Discussion
Chrome Browser Plug-In Keeps Locking Itself and Not Working Properly
I am having a sudden issue where my 1Password for Chrome plugin keeps locking up and going offline. This started for me yesterday. I have to log in every time I click on it and it's not working on ...
Dave,
Please see answers below:
1. Do you see an error message telling you that 1Password is offline? If you do then can you post a screenshot? When I am forced to login, it shows it offline (red cloud). But then it goes back online after a second or so once I have entered my password.
2. Do you have the desktop app installed? Yes.
3. Are you having to enter in your Secret Key and account password to sign into your account repeatedly? Or are you just being prompted for your account password? I have to enter my Secret Key to sign into my account repeatedly.
Oddly, I reinstalled my desktop app, reconfigured it, and things seem to be working again.
