Forum Discussion

Former Member

3 years ago

Password strength ratings

Hi, Look at the 2 attachments. I used a password which was rated as "excellent". I used the same password elsewhere and it was only rated "fair". How can this be? How does 1Password check the passw...

windows

parksjoe

New Contributor

2 months ago

I just followed guide again to recheck, and yes it still is failing. I also reached out to our security team and they don't have passkeys disabled. This is further confirmed by another coworker using the same system and being able to save/use passkeys with the same account.

1P_SimonH

Community Manager

2 months ago

Hi parksjoe,

Thanks for that additional information! Since troubleshooting this further will likely require looking at details of your account that we don't want on a public forum, can you please email support@1password.com and once we verify your identity, we can get to the bottom of this.

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passkey not being offered","id":"message:157330","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:157330","revisionNum":2,"repliesCount":3,"author":{"__ref":"User:user:20955"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:157330"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:157330"},"body@stripHtml({\"truncateLength\":200})":" I noticed that when I go to register for a site with a passkey, 1password is not offered as a source to save passkey. I believe I have all the settings enabled correctly and I am updated to newest ve...","body@stringLength":"1942","rawBody":"

I noticed that when I go to register for a site with a passkey, 1password is not offered as a source to save passkey. I believe I have all the settings enabled correctly and I am updated to newest version on everything, not sure what else to check. I have included screenshots of everything. 1Password on computer is unlocked, and extension works to save passwords. Oddly I don't see popups like on other computers to \"save\" passwords either.

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Hi ,

Thanks for that additional information! Since troubleshooting this further will likely require looking at details of your account that we don't want on a public forum, can you please email support@1password.com and once we verify your identity, we can get to the bottom of this.

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