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Forum Discussion
Collection resets randomly in 1Password for Android
On Android it does happen most of the time, but not always. I have selected a collection. Whenever I have to enter my account password to the-login to 1P, and often also after the automatic locking o...
1P_Dave
Moderator
ModeratorI'm sorry for the delay in replying. The next time that you see your collection reset in 1Password for Android, I'd like to ask you to create and share a 1Password diagnostics report from your Android device:
Send a diagnostics report (Android)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/1password-for-mac-reopens-to-the-default-collection-or-all-accounts/151186
- Your forum username: jensb
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
