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Forum Discussion
alanwill00
5 months agoNew Contributor
Comet Browser extension not in sync with desktop
On Comet I'm constantly being asked for my password to log into the extension and it's not in sync with the desktop app like it is on Dia or Safari. Also, when looking at the settings page, there's a...
- 4 months ago
After contacting support via email, the issue was to completely uninstall 1Password and re-install. Once you do that, you'll see an option in Settings -> Browser (on the desktop app) to add a new browser. Add Comet there, then go back to the integration page on the extension and it should turn to green status.
alanwill00
4 months agoNew Contributor
After contacting support via email, the issue was to completely uninstall 1Password and re-install. Once you do that, you'll see an option in Settings -> Browser (on the desktop app) to add a new browser. Add Comet there, then go back to the integration page on the extension and it should turn to green status.
bhardwajshash
4 months agoNew Contributor
Only worked for me the first time. Back to being broken from the second instance.
- 1P_Dave4 months ago
Moderator
I'm sorry that you're seeing the same issue. While Perplexity Comet isn't a supported browser, our team will help as much as possible. I see that you have a support ticket open with the team via email, please continue the conversation there.
-Dave