Forum Discussion

homemadehitshow's avatar
homemadehitshow
New Member
1 day ago

Constantly Asking Me To Login

Apologies if this has asked and answered.   I signed up 1Password a few months ago, as recommended I created an extremely complex password.  However I use 3 computers and whatever I settings I choose they are constantly asking me to login, browser, desktop, at least once a day, at least once after a reboot.   It's started to drive me nuts and I have had to write down my password.

I've tried a lot of options but here are my PC settings on the current PC

Browser Settings 

Thanks, apologies for being so frustrated

best practices
browser extension
windows

1 Reply

  • ChrisC1P's avatar
    ChrisC1P
    Icon for Moderator rankModerator
    1 hour ago

    Hi homemadehitshow​ thanks for reaching out!

    I'd like to ask you to create and share a 1Password diagnostics report from your Windows PC:

    - Send a diagnostics report (Windows)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    - A link to this thread: https://www.1password.community/discussions/1password/constantly-asking-me-to-login/171139

    - Your forum username: homemadehitshow

    - A screenshot of the message you're seeing when you're being asked to unlock 1Password 

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

     -Chris