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Forum Discussion
carens
2 years agoNew Contributor
"Copy" and "Open and Fill" buttons missing in the 1Password app [Known Issue]
Running Windows 10 and newest version of 1Password. If I open 1Password and go to a login I can reveal my username and password but copy no longer works. This just started, as I had no problems a week or so ago.
1Password Version: 8.10.30
Extension Version: Not Provided
OS Version: Windows 10
Browser: Not Provided
12 Replies
- 1P_Dave
Moderator
I'm happy that everything is working again. 🙂
-Dave
- 1P_Dave
Moderator
Our developers have released an update to 1Password that includes a fix for an issue where the "Copy" and "Open and fill" button wouldn't appear in the app. Please update using these steps:
Thank you for your patience. 🙂
-Dave
- 1P_Dave
Moderator
Thanks again for reporting the issue. I've merged your comments into the existing thread for the issue and changed the title so that it's easier for folks to find. 🙂
-Dave
- finweSuper Contributor
Hi Gem,
thanks for clarification, I'm glad this is recognized as an issue and it is not another UX experiment :) Is there a report somewhere here on the portal that I could have found myself if I was trying a bit harder?
Anyway, looking forward for this to be fixed in stable.
Cheers!
- 1P_Gem
1Password Team
Hi finwe, thanks for taking the time to report this to us!
It sounds as if you're running into a known issue at the moment where labels like
Copy
andOpen and Fill
are missing from username, password, and website fields.I'm not yet able to provide a timeframe for when a fix will be available in the Production version, however I can confirm that this feature is functional in the Beta version: Use 1Password beta releases
If you'd prefer to wait for this fix to reach the Production version, a workaround in the meantime is to either click on the field directly, or right click on it to see the full context menu.
If you have any further questions or concerns, let us know 😄
ref: dev/core/core#28993
- finweSuper Contributor
Rows of the items are, for a while now, sometimes missing their "Copy" hint on mouseover.
I don't see them anywhere in the Win version, but could see them on some items in the Mac version.
New users not accustomed to the copy mechanic are now not hinted about it in any way.
1Password Version: 8.10.30 win/latest on mac
Extension Version: n/a
OS Version: win 11, macos sonoma
Browser: n/a - 1P_Dave
Moderator
I'm glad that the workaround helps, I'm sorry again for the inconvenience.
-Dave
- carensNew Contributor
Yes, that does work so that will be helpful. I will look forward to seeing the copy option restored
- 1P_Gem
1Password Team
Hi carens, thanks for getting back to me! It looks as if you're running into a known issue at the moment where the
Copy
label is missing from username and password fields, and I do apologise for any inconvenience caused here.If you click directly on the field, are the contents still copied successfully?
ref: dev/core/core#28993