corrupt 1password app can't placed in the trash because it says it is open. the computer disagrees

Hi @Eze,

Sorry to hear your wife is experiencing this and thanks for the update, I think you're on the right track with uninstalling. To confirm, is she able to sign in on 1Password.com and see all her data there? Let me know if not and we can dig deeper.

If she's able to sign in in a browser and see all her data (and you haven't already done this), I recommend removing the local data from her Mac along with a fresh install: How to uninstall 1Password

Make sure she has a copy of her Emergency Kit on hand first. Please also remember to reset her device afterwards.

Let me know how that goes or if you have any questions along the way! 🙂