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finwe
4 years agoSuper Contributor
Crashes until update to 7.9.832
I am experiencing crashes since my 1Password was updated to the last version (7.9.832). Primarily when working with mini app through Firefox classic extension.
I'm guessing those are crashes - tr...
Former Member
4 years agoI have repeating crashes as well starting with this same update.
Versions all verified
1Password Version: 7.9.832
Extension Version: 4.7.5.90
OS Version: Windows 10 64b
Browser:_ Chrome 64b latest
In the cases of a sudden crash (prompted for my password w/o reason), the top level 1Password.exe process in the process hierarchy gets a new PID, a proof that it restarted. Note that the 1Password process ID under Chrome in the process hierarchy does not seem to change.
(you can see the process hierarchy with the process monitor from MS sysinternals, taskinfo or other.)
The crash will happen for no specific reason. I try to get a password in the browser, I try to add one, sometime multiple times in a row!!! In some cases, I believe that the main icon of 1P in the quick launch (I pinned it) shows it as not running anymore.
I see in the diagnostic logs plenty of these errors corresponding to the time of a crash.
39032 2022-09-09 13:59:30 301395.469sERR opw_app::nmh:294 > failed app->browser pump opw-ipc\src\lib.rs:478 GetOverlappedResult (error code 109: The pipe has been ended.)
39400 2022-09-09 13:59:33 0.000s INFO opw_app::app:205 > starting unlock role C:\Users<REDACTED>\AppData\Local\1Password\app\7\1Password.exe v7.9.832
39400 2022-09-09 13:59:35 0.099s INFO opw_network::proxy:127 > loaded AutoDetect proxy - address: true, username: false, password: false
I will send you the diagnostic report by email.
This has been buggy for a long while, a fix would be greatly appreciated.
Thanks