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Former Member's avatar
Former Member
4 years ago

Crashing bug on M1 Max MBP?

I just got a new MBP (14" M1 Max, 32gb RAM, etc). 1Password consistently crashes when open. It will work for a few minutes and will crash either while using it or when it's in the background.

Seems to be working just fine on my other M1 (not Pro/Max) machines.

Anyone else experiencing this issue.

1Password 7
Version 7.9.1 (70901007)

1Password Version: 7.9.1
Extension Version: Not Provided
OS Version: 12.0

macos

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  • Former Member's avatar
    Former Member
    4 years ago

    @jfarris10:

    If the app is still crashing for you, I would like to ask you to generate a https://support.1password.com/diagnostics/?mac and email it to us to mailto:support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • MGDominguez's avatar
    MGDominguez
    New Contributor
    4 years ago

    I restarted again after removing the Firefox classic extension and it hasn't crashed again. I reinstalled the Firefox classic extension and this time it's working without issue, so who knows what happened.

  • MGDominguez's avatar
    MGDominguez
    New Contributor
    4 years ago

    This started happening to me as well, but I have an old rMBP 15" 2015. One easy way to trigger the crash is to call up the Settings pane with cmd + ,

    I'm also noticing that auto fill is not working. I've tried restarting my Mac but that didn't seem to help. The most recent change was adding the classic extension to Firefox. I've already removed it but it didn't help