Forum Discussion
DalekCoffee
4 months agoNew Contributor
Biometric unlock not working: That didn't work. Check your password and try again
Hello!, I am experiencing an issue where my android app keeps failing to login with biometrics and when I login with master password it will also keep MFAing me. I enter it time and time again, b...
- 2 months ago
The issue is still open with our development team and they continue to investigate. The problem seems limited to Motorola's Edge and Razr Series.
While I don't have an ETA on when this will be resolved, keep 1Password, and your Motorola device, updated so that you receive the fix as soon as it is developed and released:
-Dave
Not being able to change the default vault is a shocking omission. I have been very pleased with 1Password; I don't want to switch, but I've done it before.
I'm sorry that you're also running into the issue. I've added your report to the internal work item for the issue, our developers continue to investigate.
-Dave