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Former Member's avatar
Former Member
3 years ago

Desktop App opens in maximized window

Since a few days my desktop app only opens in fullscreen size without any possibility to resize the window, I can only minimize it to tray.
Icon-wise it looks like I should be able to maximize the window (even if it is already maximized), but this icon has no function.

Asked one of my co-workers and he has the same problem (Win11 22H2). We are using a teams account, if that is important.

1Password Version: 80910043
Extension Version: Not Provided
OS Version: Win10 22H2
Browser:_ Not Provided

windows

4 Replies

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  • ag_mike_d's avatar
    ag_mike_d
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hello @Kerobra,

    Thanks for getting back to us. I'm glad to hear things are now working as expected after using the maximize icon.

    I've tested on a few different release channels, and as DenalB mentioned, I've also been unable to reproduce this. Should these troubles return, reboot your device and test again. Then, if you are able provide a list of steps to replicate this behaviour, let us know and we'd happy to investigate further. Thanks!

  • DenalB's avatar
    DenalB
    Super Contributor
    3 years ago

    Hi @kerobra !

    I'm also using the German version of 1Password on Windows 11 Pro 22H2 and don't have this issue. 1Password opens in a window.
    But I'm using beta build 1Password for Windows 8.9.11 (80911001). Maybe you could give it a try, too?

  • Former Member's avatar
    Former Member
    3 years ago

    Hi Jermaine,

    sorry if that was a bit unspecific, it does not open in full screen (F11), my taskbar is still visible.
    Only the window itself is stretched to the full (remaining) screen when I open 1password.

    I now dashed the "maximize" icon a few times and now it switches back and forth between "maximized" and "resizable" again.
    No idea where that came from. I will test it again on my work laptop to verify.

  • jermaine_f_1p's avatar
    jermaine_f_1p
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hello @kerobra,

    Sorry to hear your having issues with resizing the screen.

    If you are using a PC, try pressing F11 to exit the full screen mode, if using a laptop try pressing Fn + F11 to exit full screen mode.

    Give that a try and let me know how you get on. I look forward to hearing from you.

    Jermaine