Forum Discussion

namiaro's avatar
namiaro
Frequent Contributor
21 hours ago

Detected browsers list is empty on 1P for Windows

Hey,

I'm just wondering, should detected browsers list in 1Password settings be empty? Brave and Edge extensions connect just fine with 1P Windows app, everything seems to be working, but I'm curious how am I supposed to add another browser manually if I wanted to. According to https://support.1password.com/additional-browsers/?windows there should be some buttons visible. Screenshot included.

1Password for Windows Nightly 8.12.18 (81218015)

Brave 1Password Nightly – Password Manager 8.12.18.13

Edge 1Password Nightly – Password Manager 8.12.18.13

Windows 11 25H2 26200.8328

 

 

betas
browser extension
windows

2 Replies

  • namiaro's avatar
    namiaro
    Frequent Contributor
    29 minutes ago

    Hey ChrisC1P​ 

    I appreciate the help. I'm using 1Password with Individual license and do not recall messing with things like mobile device management. Windows is freshly installed and I'm not sure if it was always like that.

    I've sent the diagnostics raport to support@1password.com. My support ticket ID is 595402. I'll provide more information if needed.

  • ChrisC1P's avatar
    ChrisC1P
    Icon for Moderator rankModerator
    1 hour ago

    Hi namiaro​ thanks for reaching out.

    The Connect to additional browsers section is meant so users can add browsers they use that aren't officially supported by 1Password. Our officially supported browsers are Chrome, Edge, Brave, Firefox, and Safari so there's no need to add those browsers to that section.

    If you're signed in to a 1Password Business account,  it's possible that this setting was disabled by your IT team and so I'd recommend reaching out to them to see if that's the case: About mobile device management

    If you're not signed in to a 1Password Business account, I'd like to ask you to create and share a 1Password diagnostics report from your Windows PC: Send a diagnostics report (Windows)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    - A link to this thread: https://www.1password.community/discussions/1password/detected-browsers-list-is-empty-on-1p-for-windows/170018

    - Your forum username: namiaro

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Chris