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Forum Discussion
jasimon9
4 years agoSuper Contributor
Difficulty on iOS--again
This difficulty keeps repeating itself. Ever since I have used 1P on iOS, I have had this same problem many times. Here is what happened this morning:
Attempt to login to my bank.
My Touch ID ...
1P_Dave
Moderator
4 years agoHello jasimon9! 👋
I'm sorry to hear that you've been having trouble using Password AutoFill on your iOS device. Regarding the Touch ID issue: it is indeed correct that you need to unlock the main 1Password app using your account password first in order to enable Touch ID for Password AutoFill. That being said, our developers recently made some big improvements in this area with the latest update for 1Password on iOS:
1Password no longer requires you to type your master password every reboot in order to re-enable Touch ID or Face ID unlock. {#5533}
Can you update to the latest version and give it a try? Let me know how it goes.
Were you able to get in touch with your bank regarding the access code issue? Did they have any insight on what might be going wrong? I look forward to hearing from you. :)