Forum Discussion

KG4ZOW's avatar
KG4ZOW
Occasional Contributor
5 months ago

Dueling Passkey Providers

I've run into a problem with macOS 15.5, with Apple's "Passwords" app, fighting with the 1Password plugin over which one gets to process the login request. This happens with Safari and with Firefox. ...
macos
passkeys
OAW's avatar
OAW
Super Contributor
5 months ago

Just wanted to chime in and say that the passkey feature in 1PW is simply unusable until this issue gets resolved. I stopped even bothering to create new passkeys in 1PW because I'm not able to autofill them in macOS due to the interference of the built-in macOS passkey prompt. Perhaps the issue lies with Apple as it is the built-in macOS passkey prompt that continues to popup even though it has been explicitly turned off? Or perhaps the issue lies with 1PW as it continues to not support the standard macOS autofill functionality? I don't really know. What I do know is that feedback directly to Apple from individual users often goes into a black hole. So I'm hoping 1PW as a large developer with a working relationship with Apple can get this sorted one way or another ... particularly since it's literally interfering with key functionality of your own product.

 

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    5 months ago

    OAW​ 

    I'm sorry that you're still running into issues with passkeys when using 1Password in Safari. I know that you've previously reported this issue, and it sounds like you're running into a known issue that occurs for some users on some websites.

    That being said, the issue shouldn't be occurring every single time that you try to use a passkey in Safari. So that I can learn more, are you able to reproduce the issue using this test website: https://webauthn.io/

    If you're not able to reproduce the issue on that website than can you tell me a couple websites that you have reproduced the issue on recently? 

    -Dave

    #31888

    • OAW's avatar
      OAW
      Super Contributor
      5 months ago

      1P_Dave​ Definitely still an issue for me. This is what I got simply by clicking the link. For me it's always like this in Safari.

      Tried the same link in MS Edge and only got the 1PW prompt as expected.

      • wordsfailme's avatar
        wordsfailme
        New Contributor
        4 months ago

        Just confirming that I am also recently seeing the same issue in Edge Dev on MacOS - Version 140.0.3471.0 (Official build) Dev (arm64) - MacOS 15.6 - M2 Pro

        It works fine when filling in existing passkeys, but when trying to register a new passkey the native prompt is displayed. Confirmed on https://webauthn.io/

        This is also off