Forum Discussion

Former Member's avatar
Former Member
4 years ago

Duplicates on my iMac and my iPhone

I use iMac and iPhone in sync. When i look into my primary vault, (and my iPhone), I have several imputs for the same contacts, all with different passwords. Why is this? If both iphone and mac have ...
ios
Alvin_L_1P's avatar
Alvin_L_1P
Icon for 1Password Team rank1Password Team
4 years ago

hi @ronholledge 👋

I understand that you have duplicates on your iPhone and iMac. We'll need to take a closer look at your current set up. Could you send us a diagnostics report from both devices?

Sending Diagnostics Reports
Attach the diagnostics to an email message addressed to support+forum@1password.com (change the 'To:' address to this one from the default). With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!