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bhaktimotiwala's avatar
bhaktimotiwala
New Contributor
6 months ago

Endless Loop mode

I used Safari to log in to my eu account. However, I am not logged in any of Safari session at the moment.  Now, when I try to login to Safari or 1password application I keep getting the screen wh...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

Hello bhaktimotiwala! 👋

I'm sorry that you're running into issues when signing in. It sounds like you're not signed into your 1Password account in any browser or app. You need to be already signed into a browser or app in order to approve the request to sign into a new browser or app. 

I recommend reaching out to your IT team so that they can help you recover access to your 1Password account: Recover accounts for family or team members

Let me know if I misunderstood the issue or if you run into any issues with the recovery. 

-Dave