Error: "1Password has detected an error with your local app database"

@Alalettre

I'm sorry that you ran into the issue as well. I see that you sent in a diagnostics report and one of my colleagues will get back to you as soon as possible.

I also wanted to echo my colleague Grey's comment from earlier in the thread:

⚠️ Please make sure that you can sign in to 1Password.com and find all the items you would expect before modifying ANY of 1Password's supporting files to minimise the risk of data loss.

If you see an error message, and are at all unsure about what to do, please don't modify anything and email support@1password.com for guided help.

-Dave

ref: BAD-62297-727

Same problem for me, I just followed step by step the first post of Dave_1P to locate the file, then I renamed it "1password.sqilite.old" (after backing it up as a precaution), and restarted the Mac. I then reconnected using my iPhone. Everything's OK, and it's quicker than waiting for an answer.

lysander

Thank you for the feedback. Our developers are working on avoiding this situation in the future and I've shared your suggestions with the team. I'm sorry again for the frustration that the issue caused.

-Dave

GreyM1P

Since a few of us were able to correct the "1Password has detected an error with your local app database" error by having 1Password regenerate the sqlite database file then maybe your developers can figure out a way to prevent this issue from happening.

Or at least add a utility function in the menus that checks database integrity and offers to correct it. I recall that in prior versions of Quicken on Windows they had a similar function.

Leaving customers waiting, sometimes for days, for someone in support to respond is not an acceptable position.

Thank you lysander, @CAGV and GreyM1P

Some advice to anyone who's running into that same error message:

⚠️ Please make sure that you can sign in to 1Password.com and find all the items you would expect before modifying ANY of 1Password's supporting files to minimise the risk of data loss.

If you see an error message, and are at all unsure about what to do, please don't modify anything and email support@1password.com for guided help.

— Grey

Thank you @CAGV -worked great!

For those looking: the file is here:

/Users/YOUR USER/Library/Group Containers/2BUA8C4S2C.com.1password

@jackrahaim

I'm sorry that you're also running into the same issue. I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/688805/#Comment_688805
• Your forum username: jackrahaim
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

I have the same problem.

After restoring a new MacBook from Time Machine, I'm getting this error: 1Password has detected an error with your local app database, please contact mailto:support@1password.com.