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Former Member's avatar
Former Member
5 years ago

Extension 'unlock screen' incorrectly scaled on Firefox

Hi guys, A recent update to your Firefox browser extension seems to have created a problem for me. When the browser extension is locked, and I click the 1P button in the browser window, the con...
browser extension
Former Member's avatar
Former Member
5 years ago

Thanks for the additional info, @ra_

Before I forward this info to the development team, let's perform one last test to make sure this issue is not caused by 3rd party extensions or settings.
Please try this:

  1. Create a new test user profile in Firefox: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
  2. Switch into the new user profile and install only 1Password in it: https://support.1password.com/getting-started-browser/
  3. Test and see if the exact same issue occurs and is reproducible on the new user profile.

If it does, then I'll investigate this further with the team.
If it doesn't, then there's something in your main profile that is causing this issue and we can start eliminating things until we find the culprit.