All good, didn't get an email though?

Hi @defiant,

Thanks so much for doing that. I have located your email and diagnostics report and sent you an email. Let's continue the conversation over there.

ref: GNB-36195-755

GNB-36195-755

I’m running iOS 16 beta as well, so I was just seeing if it was a commonality among us

But seems you were still seeing the issue pre beta

I’ll run the diagnostics and send them through soon

@defiant yes. However I need to preface that yes with “only a few days ago”. I upgraded just a few days ago as a last “Hail Mary” to see if it would fix it.

Hi @kennonb:

Thanks for sharing your Support ID. I was able to locate your message, so we'll take a closer look and be in touch soon via email.

Jack

ref: HBX-72288-738

Out of interest @kennonb are you running iOS 16 beta?

Ok here it is: #HBX-72288-738

Thanks Jack. I submitted the report but I haven’t gotten a response back yet.

Hi @rharley / @kennonb / @defiant:

We're still investigating this, but in the meantime, I'd like to ask you to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/129795/face-id-is-not-working#latest
• Your forum username: rharley / kennonb / defiant

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Jack

ref: dev/core/core#15937