Face ID Not Working [Fixed. Please see the approved answer for details.]

Same here on my 13 Pro. There’s another thread named “iOS 16 and Face ID” which was started in September. 2 months and nothing?

I know this is an old thread but I have the same problem on my 13 Pro. Has there been any progress on this situation? Very frustrating.

I had to reset my iPhone 14 Pro, and now 1Password 8 will not take my FaceID. The FaceID popup does come up from the dynamic island, followed by a green check-mark in the popup when it gets accepted, then I'm prompted by 1Password to enter my password manually. Every. Single. Time. All my passwords for other apps etc. are very long and complex and stored in 1Password, so this is a showstopper in getting my phone back up and running. I've tried restarting my phone, disabling/enabling FaceID in the app, and deleting and reinstalling the app. Any suggestions before I change my 1Password master password to "123"?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

On the iPhone 12 Pro Max, it is reproducible failing one time like on the 14PM after turning Autofill off and on again in settings.
After the one time fail it's working fine again.
Not so on the 14PM.

It's feels like a tow different APIs from FaceID used, because the failed attempt counter is not getting reset.
After the instant fail when clicking on the login, manually clicking on FaceID button in the "Autofill login popup" works.
But after roughly the five+- website the Mastepassword is needed although there were successful authentications in between.

Having the similar issue now.
Autofill fails FaceID check on iPhone 14 Pro Max iOS16.1.
Strang thing is that it is instantly failing.
Normally if you turn the phone away, the system would wait for a face to come "in rang" to check.
Now it's just instability failing/vibrating if I click on a login. Doesn't matter if a face is there or not.

EDIT: This started the last few days out of the blue, maybe after the iOS 16.1 update. I did NOT do any kind of reset settings etc.
Only thing that was changed is the Master password roughly a month ago. But autofill was working fine afterwards.

iPhone 12 Pro Max running iOS 16.1 does not have the problem

I am having the same issue and even after deleting my app and reinstalling it still doesn’t work. Latest app update did nothing to fix this issue. Will not complete the process to open the app without entering the password. Every other app on my phone works without any issues using face log in.

It always says I need to use my password before I can use face id. Using iOS 16.1

Using 8.9.7. Had to reset my face id on my phone and now face id works everywhere but 1password

I have upgraded to 1Password 8 for IOS. Recently had to re-set my iPhone settings and since then I cannot use Face ID to open 1Password. I have configured all settings correctly on my iPhone and 1Password is recognising my face and showing a green tick momentarily before returning a response to advise I must first enter a password before setting up my Face ID. I repeat this process over and over and over again. Including disabling Face ID in my phone settings and reenabling and no change. It will not let me log in without entering my password each time. Recent update from 1 Password has not fixed this issue with me accessing my 1Password app on my iPhone. Can you please advise?

I thought it was just me with this issue. Within Safari extension on IOS it never offers FaceID , only password. But outside of Safari it always offers faceid.

I agree the developer should have fixed these issues by now. I am looking for an alternative now after 6 years with 1password. It is becoming unwieldy and V8 is not an improvement in most of its aspects. Performance is quicker, but functionality getting confusing.