Face ID Not Working [Fixed. Please see the approved answer for details.]

You don’t need to delete1pw 8. You can use both side by side.

To downgrade to 1pw 7 on your iPhone, first delete 1pw8 and I recommend rebooting your phone. Then open the app store, click on your picture in the upper right-hand corner of the screen; click on Purchased; click on my purchases; search for 1password and reinstall version 7.

Thanks. I'm opting for a downgrade.

@Allioaks86 @Ragge75 1Password 7 on the App Store: https://apps.apple.com/gb/app/1password-password-manager/id568903335

How do I download iPassword 7? I can't find it on the App list. Arrggghhh!!

Has anybody tried installing the beta, what is it 8.9.9?

After receiving Kester's email, I decided to downgrade to 1pw 7. It worked, and now I can open 1pw with my face ID instead of entering my password every time I need to log in somewhere. I have no idea when the 1pw 8 problems will be fixed, but I suspect it has something to do with Apple's IOS updates of late, i.e., iOS 16, beta was launched in June and the general release was early September.

Same case. I upgraded to 1Password8 several weeks ago. No issues but two days ago I have to reset all settings and this feature is not working any more.

I´m also having this issue now on my iPad. It started yesterday after I reset all settings on my iPad running iPadOS 16.1.1. I have tried reinstalling 1Pass, and all the other trick´s with no success. Works great on my iPhone.

Was about to install 1Password 7, but it seems to have been removed from the App Store 😓

After looking at the diagnostics report from your device, I can confirm that you are experiencing a known issue
Well since this thread. was started in August I would say it's been a "Known Issue" for quite sometime. How can this possibly take so long to remedy. I'm not paying to, reset my phone, downgrade to 7 or put the password in every single time I want to unlock 1Password. I don't understand how we can still be expected to pay full price for something that does NOT work as it is supposed to. It sure would be nice to hear from someone with something concrete to say other than "Thanks for the update" from Nov 23.