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Former Member
3 years agoFace Unlock?
Hi
I just downloaded the newest version onto my Samsung A52 and went through setup. I noticed in security it says "Face unlock". I don't have face unlock setup so I did not select it but was looking for fingerprint unlock but could not find it.
After some playing around it seems when I enable face unlock then when the app loads up it says "face unlock" but it asks for my fingerprint.
This is very confusing. You might want to add a separate toggle for fingerprint scanning.
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26 Replies
- Former Member
You're lucky. Face unlock does not work here and fingerprint neither
- 1P_Timothy
Community Manager
Hello @Mrburns, I've merged your thread with this one. Please see my post above.
- Former Member
If try to set the finger open through 1password but not offering it???
- 1P_Timothy
Community Manager
Hello @DanielWie, @Salavich, @Corvidae. I've merged your threads into this one, please see my post above.
- 1P_Timothy
Community Manager
Hello @chobo2, @Chippy_boy, @maveric09, @bugs, @anzilone, @jake100200 thanks for letting us know this has been an issue for you.
It sounds like you're referring to a bug with 1Password 8 for Android. Currently, if a device has a facial scanner, the wording for Biometric unlock will default to Face unlock even if Face unlock is not on or available with 1Password on the device. If you have a fingerprint registered, tapping Face unlock on will enable fingerprint unlock in 1Password 8 for Android.
Our development team is aware of this issue and working to make a fix available.
After tapping Face unlock on from Settings > Security, lock 1Password for Android then open the app and unlock with your account password. Going forward you should be able to unlock with your fingerprint.
If you're still running into issues please let us know and include any additional details. Thanks again!
- Former Member
Ok, finally figured it out. But it wasn't easy!
- Former Member
Awful! I need fingerprint unlock! I have zero interest in face unlock. How do I set this up?? I am entering my pw every time right now.
- Former Member
I'm not a fan of facial recognition. I use fingerprint or pattern tracing for my phone auth. I had this available in the previous version of 1Password. Settings -> Security only has "Face Unlock" available. I'm ditching Ver 8 until this gets fixed.
1Password Version: Not Provided
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OS Version: Not Provided
Browser:_ Not Provided - Former Member
I upgraded to V8 on my Samsung Galaxy S22 and there is no fingerprint option. Do I need to uninstall and downgrade to V7 to get fingerprint security back?
- Former Member
I upgraded to V8 on my Samsung Galaxy S22 and there is no fingerprint option. Do I need to uninstall and downgrade to V7 to get fingerprint security back?