Forum Discussion

poconi's avatar
poconi
Frequent Contributor
2 years ago

File size mismatch (bug?)

When I upload a file of about 960KB to the File Vault, it always shows 222KB!
Is this a bug?
I have tried reinstalling the software and restarting the PC, but the result has not changed.

1Password for Windows 8.10.6 (81006027)


1Password Version: 1Password for Windows 8.10.6 (81006027)
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

7 Replies

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team

    poconi

    I've found your message. One of our team will reply to you as soon as they can. :)

    ref: JMU-98376-965

  • poconi's avatar
    poconi
    Frequent Contributor

    I sent an email to support with a video of the bug verification.
    Please check it!

  • poconi's avatar
    poconi
    Frequent Contributor

    Excel file.xlsx-222KB
    1Password Emergency Kit.PDF-45KB
    File.zip-114KB
    Chrome Bookmark-1.html-287KB
    Chrome Bookmark-2.html-287KB
    Here is a screenshot
    https://82.gigafile.nu/0611-c4deec0a4d93abe36ce7d98fef1488d71

    File size will revert to original after download
    I use 1Password for Windows
    1Password for Windows 8.10.6 (81006027)

    Probably only the first file size is displayed!
    Previously, when I uploaded files in batches, the total file size was also counted!
    This happens when multiple files are uploaded at once! Please try it!

  • 1P_Gem's avatar
    1P_Gem
    Icon for 1Password Team rank1Password Team

    Hi poconi, thanks for reaching out about this!

    I've attempted to reproduce this on my end, but for me the size of the file attachment remains the same. I have a few questions to help me understand the behaviour you're seeing:

    • What type of file are you attaching?
    • If you download this file from 1Password, what size is the resulting download?
    • If you create a new item and attach the file there, does the same thing happen?
    • Does this file size change happen with other files as well, or only the one shown in your screenshot?
    • Are you attaching files using the desktop app, or 1Password.com?

    I look forward to hearing from you!