File size mismatch (bug?)

poconi

You're welcome! :)

Thanks for your prompt support 🙏.

poconi

I've found your message. One of our team will reply to you as soon as they can. :)

ref: JMU-98376-965

I sent an email to support with a video of the bug verification.
Please check it!

Hi poconi! For security reasons we're not able to click on links to files. Could you attach your screenshot in an email to support+forum@1password.com so we can take a closer look?

With your email please include:

• A link to this thread: https://1password.community/discussion/140087/file-size-mismatch-bug#latest
• Your forum username: poconi

Once you get a response with a Support ID, please post that number here so we can connect the dots. Thanks!

Excel file.xlsx-222KB
1Password Emergency Kit.PDF-45KB
File.zip-114KB
Chrome Bookmark-1.html-287KB
Chrome Bookmark-2.html-287KB
Here is a screenshot
https://82.gigafile.nu/0611-c4deec0a4d93abe36ce7d98fef1488d71

File size will revert to original after download
I use 1Password for Windows
1Password for Windows 8.10.6 (81006027)

Probably only the first file size is displayed!
Previously, when I uploaded files in batches, the total file size was also counted!
This happens when multiple files are uploaded at once! Please try it!

Hi poconi, thanks for reaching out about this!

I've attempted to reproduce this on my end, but for me the size of the file attachment remains the same. I have a few questions to help me understand the behaviour you're seeing:

• What type of file are you attaching?
• If you download this file from 1Password, what size is the resulting download?
• If you create a new item and attach the file there, does the same thing happen?
• Does this file size change happen with other files as well, or only the one shown in your screenshot?
• Are you attaching files using the desktop app, or 1Password.com?

I look forward to hearing from you!