Fingerprint enable issue after Android 12 (MIUI 13) update

Hello @LeeelooDallas, sorry to hear you're running into biometric unlock issues! Sending diagnostics to that address should find its way to us. If you haven't received an email in reply from the Support team, please post your code hear so I can help track it down. The code will look something like [#ABC-12345-678]

Hi, I'm also having this issue. I submitted diagnostics to this address: mailto:support+android@agilebits.com

Is this the right place to have directed my email? Thanks

@DrPhant0m, thanks for joining us on the forum. I'm sorry to hear there's an issue with biometric unlock! If you've written in to our email support, lets continue the conversation there.

I'm having the same issue. I'm on a Note9 running Noble Rom 2.3 (Android 12, May patch level). Is there a fix?

Hey @mafelipe, thanks for sending in the report! I can see we've followed up with you there so lets continue the conversation via email.

Email sent, many thx for your support.

Hey @mafelipe thanks for joining us on the forum! I'm sorry to hear about the issue with Biometric unlock.

I'd like to ask you to trigger the biometric error then create a diagnostics report from your Android device:

Sending Diagnostics Reports (Android)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/129010/fingerprint-enable-issue-after-android-12-miui-13-update
• Your forum username: mafelipe

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks again!

I have tried to deinstall/install, also remove all the fingerprints, remove Lock Screen, reboot, enable Lock Screen and fingerprints, erase data in 1password but nothing worked