Forum Discussion

bsigmon's avatar
bsigmon
New Contributor
8 days ago

Google's advanced protection

I use 1password and have enabled google's "advanced protection" (https://landing.google.com/intl/en_in/advancedprotection/).  I recently attempted to restore my android phone from backup and found it...
android
best practices
passkeys
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
5 days ago

Hello bsigmon​! 👋

I'm sorry that you ran into an issue when restoring your Android phone from a backup. If 1Password isn't installed on a device then you can still sign in using a passkey saved in 1Password by using the QR code option and scanning that QR code using the camera app on another mobile device where 1Password is installed (such as a tablet). 

If you don't have another device then, for your Google account specifically since password-only sign in will be turned off if you've opted to turn on Google's Advanced Protection, you might consider adding a hardware security key (like a YubiKey) to your account so that you can sign into your Google account using the security key in a situation where you need to sign in before 1Password is installed.

I hope that helps.

-Dave

pioners1001's avatar
pioners1001
New Member
3 days ago

I have a similar issue. I am installing a new computer and trying to sign in to my Google account, and it asks to scan a QR code for the passcode. The passcode is stored in 1pass, but there is no button or menu item for passcode scanning.

Does 1pass support it at all?

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 days ago

    pioners1001​ 

    Welcome to the community! You would need to scan the QR code using the camera app on another mobile or tablet device where the 1Password app is installed. 

    Are you setting up a Chromebook? Or signing into your Google account in the browser on a Windows PC or Mac?

    -Dave

    • pioners1001's avatar
      pioners1001
      New Member
      2 days ago

      I am setting Windows on my laptop and am trying to login into my google account in Chrome.

      I have tried to scan the QR code from my phone (Android) camera app as well, but it asked me if I would like to open the result in a browser (Chrome, Dolphin) or another app (I forgot which). I have 1password installed on my phone, but it didn't gave me an option to choose it.

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        2 days ago

        pioners1001​ 

        Thanks for the reply. Try these steps: 

        1. Open Chrome.
        2. Navigate to this page by copying and pasting the following into Chrome's address bar and then pressing Enter: chrome://settings/syncSetup
        3. Scroll down to the "Sign in to Chrome when you sign in to other Google services" setting and then choose "Sign In" from the dropdown menu.
        4. Install 1Password in Chrome and sign into your account: Install 1Password for Chrome
        5. Then, go to https://accounts.google.com/ and sign in using your passkey using these steps: Save and sign in with passkeys in your browser


        I hope that helps. 

        -Dave