Forum Discussion

Former Member's avatar
Former Member
2 years ago

Having an extremely frustrating time migrating data during upgrading to 1Password 8

I have been using 1Password for many years; still on v7, looking to upgrade to v8. However, I cannot migrate my data from my 1P v7 standalone vault: If I tell the 1P v8 installer to import my data...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @shrillspinnaker! 👋

I'm sorry that you're running into problems when migrating your items over to 1Password 8. I recommend that you email our dedicated migration team at support+forum@1password.com. After emailing in, you'll receive a reply from BitBot, our friendly support assistant, with a support ID that looks something like [#ABC-12345-678]. Please post the Support ID here and I'll make sure that your email gets to our migration team so that they can help directly.

-Dave