ModeratorHello @davsegal! 👋
I'm sorry that you're having trouble upgrading to 1Password 8. Can you try the instructions in our upgrade guide here: Upgrade to 1Password 8 for Mac
If that doesn't work then can you post a screenshot of the message that you're seeing? Make sure that nothing sensitive is visible in the screenshot.
-Dave
It seems I have two versions. 1P7 and an earlier version. Prompt to upgrade to 1P8 brings message that process can't be finished until 1P7 is moved to trash. 1P works, just not able to upgrade.
\n\n1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:Having trouble upgrading to 1P8. Seems to default back to earlier version (?). Won't autofill.
It seems I have two versions. 1P7 and an earlier version. Prompt to upgrade to 1P8 brings message that process can't be finished until 1P7 is moved to trash. 1P works, just not able to upgrade.
\n\n1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=Having%20trouble%20upgrading%20to%201P8.%20Seems%20to%20default%20back%20to%20earlier%20version%20(%3F).%20Won't%20autofill.
Hello @davsegal! 👋
\n\nI'm sorry that you're having trouble upgrading to 1Password 8. Can you try the instructions in our upgrade guide here: Upgrade to 1Password 8 for Mac
\n\nIf that doesn't work then can you post a screenshot of the message that you're seeing? Make sure that nothing sensitive is visible in the screenshot.
\n\n-Dave
","body@stringLength":"449","rawBody":"Hello @davsegal! 👋
\n\nI'm sorry that you're having trouble upgrading to 1Password 8. Can you try the instructions in our upgrade guide here: Upgrade to 1Password 8 for Mac
\n\nIf that doesn't work then can you post a screenshot of the message that you're seeing? Make sure that nothing sensitive is visible in the screenshot.
\n\n-Dave
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