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Former Member's avatar
Former Member
3 years ago

Having trouble upgrading to 1P8. Seems to default back to earlier version (?). Won't autofill.

It seems I have two versions. 1P7 and an earlier version. Prompt to upgrade to 1P8 brings message that process can't be finished until 1P7 is moved to trash. 1P works, just not able to upgrade. ...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @davsegal! 👋

I'm sorry that you're having trouble upgrading to 1Password 8. Can you try the instructions in our upgrade guide here: Upgrade to 1Password 8 for Mac

If that doesn't work then can you post a screenshot of the message that you're seeing? Make sure that nothing sensitive is visible in the screenshot.

-Dave