Moderator@davsegal
Thank you for the reply. I'd like to ask you to create a diagnostics report from your Mac:
Please follow the instructions for 1Password 7. Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
davsegalThe report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
It seems I have two versions. 1P7 and an earlier version. Prompt to upgrade to 1P8 brings message that process can't be finished until 1P7 is moved to trash. 1P works, just not able to upgrade.
\n\n1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:Having trouble upgrading to 1P8. Seems to default back to earlier version (?). Won't autofill.
It seems I have two versions. 1P7 and an earlier version. Prompt to upgrade to 1P8 brings message that process can't be finished until 1P7 is moved to trash. 1P works, just not able to upgrade.
\n\n1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=Having%20trouble%20upgrading%20to%201P8.%20Seems%20to%20default%20back%20to%20earlier%20version%20(%3F).%20Won't%20autofill.
@davsegal
\n\nThank you for the reply. I'd like to ask you to create a diagnostics report from your Mac:
\n\nPlease follow the instructions for 1Password 7. Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
\n\n
davsegalThe report will be in zip format. Please send the entire file.
\n\nYou should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
\n\n-Dave
","body@stringLength":"1285","rawBody":"@davsegal
\n\nThank you for the reply. I'd like to ask you to create a diagnostics report from your Mac:
\n\nPlease follow the instructions for 1Password 7. Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
\n\ndavsegalThe report will be in zip format. Please send the entire file.
\n\nYou should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
\n\n-Dave
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