Forum Discussion

WaynePA17's avatar
WaynePA17
New Contributor
8 days ago

HOA PORTAL SIGN IN

I have what may be an unusual sign in problem using 1Password. My HOA has a resident portal for use by the community members. If I try to login using my email address as my User ID and a Password that was randomly generated, I can do so directly from my Bookmarks on my Firefox browser. However, if I try to log in through 1Password from the site saved in my vault (which contains my email address as the User ID and the same randomly generated Password) I am unable to do so. I have carefully checked that the User ID and the Password saved in 1Password match the User ID and Password recognized by my HOA's resident portal. I have no idea why one way works and the other does not. The URL for the HOA's resident portal is: https://fsrauthserv.connectresident.com/core/login?signin=d1ab. Has anyone else had a situation like this? Is there a fix? Thank you.

discussion

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    7 hours ago

    Hello WaynePA17​! 👋

    I'm sorry that you're running into trouble when signing into your HOA portal. I've tried to test the link that you provided but just receive an error message:


    Can you double-check the link to the webpage in question that you provided in your first post so that I can take a look? Can you also let me know what happens when you try to fill your login credentials into the website from 1Password? Do you receive a specific error message? I look forward to hearing from you.

    -Dave