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Forum Discussion
Anonymous
2 years agoHow can I disable pishable credentials?
I've recently installed 1pass to my Iphone 13 and I'm not able to login unless I add the alternator app as I guessing the app does not support FIDO Keys yet.
Ideally, I'd like to unlock my Vault ...
1P_Dave
Moderator
2 years ago@Zazzn
That definitely doesn't sound right. So that I can investigate further, I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/143243/how-can-i-disable-pishable-credentials
- Your forum username:
Zazzn - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave