Forum Discussion

nimvio's avatar
nimvio
Super Contributor
3 years ago

How Do I Fix The “Press The 1Password Icon In Your Browser’s Toolbar To Unlock”?

It happened recently, so currently I must manually go to the 1Password extension in the Safari browser to get it to unlock, such as to fill a login with the extension. The problem is that it keeps sa...
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steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey nimvio,

It sounds like 1Password in your browser might be having a hard time connecting with your 1Password app. Can you try the following steps:

  1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
  2. Quit Safari by right clicking its icon in the Dock and selecting "Quit".
  3. Open and unlock 1Password.
  4. Open Safari and test if it is working properly.

Let me know how you get on.