I am the only one using this account. I don't want 1Password to keep locking itself. When I go to Preferences -> Security, the options are grayed out so I cannot turn off Auto-lock. What should I do?
1Password Version: 8.8.0
Extension Version: 2.3.7
OS Version: 12.5.1
Browser:_ Firefox
Referrer: forum-search:https://1password.community/search?Search=How%20do%20I%20turn%20off%20auto-lock%20if%20the%20option%20is%20grayed%20out%3F
Moderator@jimcintosh
It sounds as if the app is locked. Please unlock it with your password. Then the option will become available.
I am the only one using this account. I don't want 1Password to keep locking itself. When I go to Preferences -> Security, the options are grayed out so I cannot turn off Auto-lock. What should I do?
\n\n1Password Version: 8.8.0
\nExtension Version: 2.3.7
\nOS Version: 12.5.1
\nBrowser:_ Firefox
\nReferrer: forum-search:https://1password.community/search?Search=How%20do%20I%20turn%20off%20auto-lock%20if%20the%20option%20is%20grayed%20out%3F
I am the only one using this account. I don't want 1Password to keep locking itself. When I go to Preferences -> Security, the options are grayed out so I cannot turn off Auto-lock. What should I do?
\n\n1Password Version: 8.8.0
\nExtension Version: 2.3.7
\nOS Version: 12.5.1
\nBrowser:_ Firefox
\nReferrer: forum-search:How do I turn off auto-lock if the option is grayed out?
@jimcintosh
\n\nIt sounds as if the app is locked. Please unlock it with your password. Then the option will become available.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"129","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-08-30T07:03:16.000-07:00","lastPublishTime":"2022-08-30T07:03:16.000-07:00","metrics":{"__typename":"MessageMetrics","views":4},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:57492/message:57494","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:57493":{"__typename":"ModerationData","id":"moderation_data:57493","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:57493":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:57493","revisionNum":1,"uid":57493,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:57492"},"conversation":{"__ref":"Conversation:conversation:57492"},"subject":"Re: How do I turn off auto-lock if the option is grayed out?","moderationData":{"__ref":"ModerationData:moderation_data:57493"},"body":"Never mind. They're now not grayed out, so I can change them. Very weird.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"75","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-08-30T07:03:09.000-07:00","lastPublishTime":"2022-08-30T07:03:09.000-07:00","metrics":{"__typename":"MessageMetrics","views":7},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:57492/message:57493","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/Navbar-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1745498058000","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","external-1":"Using 1Password at Home","Common-community-blog-link":"Community blog","testing4personal-products-1":"Our Apps","developers":"Developers","developer-forums":"Developer Forums","testing4business":"Individuals & Families","testing4personal-products-2":"Support Forums","testing123":"1Password (TEST)","device-trust-link":"Device Trust","passage-link":"Passage","beta-1":"Beta Program","advocacy":"Champions","business-and-teams":"Using 1Password","external-9":"1Password for Open Source","external-8":"Downloads","news-link":"Industry News","external-7":"Status Page","external-6":"Release Notes","announcements-news":"Announcements & News","external-5":"1Password blog","memberships-and-families":"Developer","external-4":"Random But Memorable","events":"Events","external-3":"Documentation","external-2":"Developers","discuss-link":"Discussions","testing4personal-products":"Individual & Families","lounge-link":"Lounge","testing4business-1":"Betas & Pre-releases","external":"Using 1Password at Work","testing4resources-1":"Blog","customer-stories":"Customer Spotlights","product-feedback-link":"Product Feedback","advocacy-1":"Become a Champion","ideas-test":"Product Ideas","events-link":"Events","developer-newsletter":"Developer Newsletter","external-link":"Help and documentation","support":"Support","1password-link":"Password Manager","product-feedback":"Product Feedback","contribute":"Contribute","employeeforum":"Employee","guides-link":"Guides and toolkits","products":"Our Apps","general":"General","Common-developer-blog-link":"Developer blog","test-structure":"Developer Hub","connect":"Discussions","beta":"Product","developers-link":"Engage","testing4products":"Forums","testing4resources":"Get Started","learn":"Learn","user-groups":"Groups","external-link-1":"Dev Tools","user-groups-1":"Programs","external-link-2":"Integrations","user-groups-2":"Ask Me Anything","Common-discuss-link":"Discussions","connect-1":"Resources","whats-new-link":"What's new","Common-developers-link":"Developers"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1745498058000","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1745498058000","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1745498058000","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1745498058000","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1745498058000","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1745498058000","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1745498058000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1745498058000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1745498058000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1745498058000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1745498058000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1745498058000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1745498058000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1745498058000","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1745498058000","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1745498058000","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1745498058000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1745498058000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1745498058000","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListMenu-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListMenu-1745498058000","value":{"postTimeAsc":"Oldest","postTimeDesc":"Newest","kudosSumWeightAsc":"Least Liked","kudosSumWeightDesc":"Most Liked","sortTitle":"Sort By","sortedBy.item":" { itemName, select, postTimeAsc {Oldest} postTimeDesc {Newest} kudosSumWeightAsc {Least Liked} kudosSumWeightDesc {Most Liked} other {}}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1745498058000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1745498058000","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved","topicAlreadySolvedErrorTitle":"Solution Already Exists","topicAlreadySolvedErrorDesc":"Refresh the browser to view the existing solution"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1745498058000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1745498058000","value":{"loadMore":"Show More"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"1password","messageSubject":"how-do-i-turn-off-auto-lock-if-the-option-is-grayed-out","messageId":"57492"},"buildId":"-gVUpXaWnPcjlrLJZ92B7","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"onepassword","openTelemetryServiceVersion":"25.3.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/ThreadedReplyList/ThreadedReplyList.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx"],"appGip":true,"scriptLoader":[]}
