Forum Discussion

Former Member's avatar
Former Member
4 years ago

How do you recover an accidentally deleted vault on iOS? Migration instructions stink.

Have both v.7 and v.8 on iPhone (iOS 16). Somewhere on 1PW website said OK to delete vaults on v.7 after migration. Nope. Vaults also deleted on v.8. HELP! How do I recover deleted vaults? Don't show...
ios
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @JaxGirl:

To confirm, is this a 1Password.com vault that's been deleted? If that's the case, then there generally isn't any way of recovering it. With that said, if you have a device where the 1Password app hasn't been opened and unlocked since the vault deleted, the vault may still be accessible there.

If you do have a device with 1Password on it that you haven't opened and unlocked recently, please turn on Airplane Mode or similar on that device to prevent it from contacting 1Password.com.

Please reach out to us via email directly at support+forum@1password.com as well. Include your username JaxGirl and a brief summary of what's going on, and we'll do our best to help you with this.

Jack