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New Contributor

6 months ago

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How does family access Vault

Hi there,

From the website I've created a vault for a family member. I've shared the vault by adding their name/email. Now how do they actually access it? There are no other options to click on. Shouldn't they get their own login credentials? They have not received an email from 1password on what to do next. Every "Help" article I click takes me to the same page on how to create and share a vault, and I follow those steps, but nothing actually tells me how they are supposed to access it.

Thanks in advance

vault management

windows

Tom
6 months ago
They would need to have their own credentials as a family member in your family account. If you log into the website you can invite them from the 'people' tab on the right. To add a link to your list of help articles; https://support.1password.com/add-remove-family-members/ and https://support.1password.com/guests/

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Tom
Dedicated Contributor
6 months ago
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They would need to have their own credentials as a family member in your family account. If you log into the website you can invite them from the 'people' tab on the right. To add a link to your list of help articles; https://support.1password.com/add-remove-family-members/ and https://support.1password.com/guests/

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does family access Vault","id":"message:152845","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:152845","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:19050"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:152845"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:152845"},"body":"

Hi there,

From the website I've created a vault for a family member. I've shared the vault by adding their name/email. Now how do they actually access it? There are no other options to click on. Shouldn't they get their own login credentials? They have not received an email from 1password on what to do next. Every \"Help\" article I click takes me to the same page on how to create and share a vault, and I follow those steps, but nothing actually tells me how they are supposed to access it.

Thanks in advance

","body@stringLength":"529","rawBody":"

Hi there,

From the website I've created a vault for a family member. I've shared the vault by adding their name/email. Now how do they actually access it? There are no other options to click on. Shouldn't they get their own login credentials? They have not received an email from 1password on what to do next. Every \"Help\" article I click takes me to the same page on how to create and share a vault, and I follow those steps, but nothing actually tells me how they are supposed to access it.

Thanks in advance

","kudosSumWeight":0,"postTime":"2025-03-08T14:16:22.400-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:vault management","text":"vault management","time":"2025-02-27T15:27:45.300-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:windows","text":"windows","time":"2025-01-27T11:33:36.807-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:152845_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":73},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"...houldn't they get their own login credentials? 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They would need to have their own credentials as a family member in your family account. If you log into the website you can invite them from the 'people' tab on the right. To add a link to your list of help articles; https://support.1password.com/add-remove-family-members/ and https://support.1password.com/guests/

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