Forum Discussion

Former Member's avatar
Former Member
3 years ago

How to sync data between Mac and Windows PC

I am using 1Password 8 in two PCs, one is a Mac and another is a Windows 10. Yesterday, I created several new items in my Windows PC 1Password 8, but till now, those new items do not show in my Mac ...
macos
windows
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi there @Leonzhou2k

As a first measure, make sure that all devices have been restarted, and that both 1Password and your devices' operating systems are up to date.

☞ How to keep 1Password up to date

If everything has been restarted and is up to date, and if you're still having trouble, you can request help for this via email at support+forum@1password.com – you'll get a conversation number in the autoreply from BitBot, which looks like [#ABC-12345-123]. If you can post that number here, I'll make sure your email goes to the appropriate team to help you out. :)

— Grey