Forum Discussion

8208042's avatar
8208042
New Contributor
2 months ago

I accidentally deleted my account today and now I need to recover it. What should I do?

This operation caused all my keys to be lost. How can I recover them?
android
feature request
vault management
8208042's avatar
8208042
New Contributor
2 months ago

All my saved passwords are gone. I can only recall my 1Password account credentials, but attempting to log in shows that the account no longer exists. Could you help me recover access to my 1Password account?

1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
2 months ago

Hi 8208042, I can definitely understand that this situation might be a bit stressful. As my colleague noted, the best option is to email into support@1password.com with a description of the issue. We can't go into account specifics in the community. The support team will be able to follow up with next steps via email. 

Let us know if we can help with anything else in the meantime!