Forum Discussion
Tomita
7 months agoOccasional Contributor
I can't invite 1Password users to my Chinese branch of a Japanese company.
I am a reseller of 1Password in Japan. I received a question from a user of 1Password who purchased it through me. 1) The license administrator is in Japan. 2) I sent an email to invite my Chinese...
1P_Timothy
Community Manager
7 months agoHi Tomita! Thanks for letting us know about this issue that your client is seeing.
To start, I would recommend the recipients of the invitation, or the person/team that manages their email account add "@1password.com" to their safe sender list. If they're continuing to see issues after updating the safe sender list, get in touch with our team at support@1password.com and we'll be able to help dig into any specifics to resolve this. Thanks again!