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thllxb's avatar
thllxb
New Contributor
25 days ago

I can't save passkey to 1p on cathaypacific.com

I was trying to create a passkey on cathaypacific.com and save it to 1p, but as soon as I create it, the windows hello prompt showed up instead of the 1p popup, and once I entered my windows hello pin the passkey got saved into my windows11 but 1p.

The passkey save feature worked on other websites like github.com. I also confirm I have correctly installed 1p windows client 1Password for Windows 8.10.80 (81080023), chrome extension version 8.10.80.23, and configured Chrome browser(version 137.0.7151.120) to use 1p as the default password manager.

passkeys
windows

1 Reply

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    24 days ago

    Hi thllxb,

    Thanks for taking the time to post! I was able to re-create what you're experiencing both in Chrome and Edge. I've gone ahead and submitted a bug. I'll report back when there's an update!

    ref: 38514

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can't save passkey to 1p on cathaypacific.com","id":"message:158267","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:158267","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:21387"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:158267"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:158267"},"body":"

I was trying to create a passkey on cathaypacific.com and save it to 1p, but as soon as I create it, the windows hello prompt showed up instead of the 1p popup, and once I entered my windows hello pin the passkey got saved into my windows11 but 1p.

The passkey save feature worked on other websites like github.com. I also confirm I have correctly installed 1p windows client 1Password for Windows 8.10.80 (81080023), chrome extension version 8.10.80.23, and configured Chrome browser(version 137.0.7151.120) to use 1p as the default password manager.

","body@stringLength":"603","rawBody":"

I was trying to create a passkey on cathaypacific.com and save it to 1p, but as soon as I create it, the windows hello prompt showed up instead of the 1p popup, and once I entered my windows hello pin the passkey got saved into my windows11 but 1p.

The passkey save feature worked on other websites like github.com. I also confirm I have correctly installed 1p windows client 1Password for Windows 8.10.80 (81080023), chrome extension version 8.10.80.23, and configured Chrome browser(version 137.0.7151.120) to use 1p as the default password manager.

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I can't save passkey to 1p on cathaypacific.com","moderationData":{"__ref":"ModerationData:moderation_data:158312"},"body":"

Hi thllxb,

Thanks for taking the time to post! I was able to re-create what you're experiencing both in Chrome and Edge. I've gone ahead and submitted a bug. I'll report back when there's an update!

ref: 38514

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