Forum Discussion

Former Member

3 years ago

I have 1Password 8 for Mac and cannot delete 1Password 7

I downloaded 1Password 8 for Mac and cannot delete 1Password 7. I keep getting an error that it is running in the background.

I use a Safari extension too. I use "1Password for Safari 2.3.8". I previously downloaded the extension "1Password 7.9.6 from 1Password" but it doesn't work as well.

Today, I clicked on my Safari extension "1Password for Safari 2.3.8" and it was trying to launch the 1Password 7 app. I closed the browser and quit both 1Password apps (8 and 7). 1Password 7 seems to be confusing my Mac and my extensions. Please advise how to delete the old app or combine them

1Password Version: 8 and 7
Extension Version: Not Provided
OS Version: macOS 12.6
Browser:_ Safari
Referrer: forum-search:https://1password.community/search?Search=delete%201password%207%20for%20mac

macos

3 Replies

1P_Dave
Moderator
3 years ago
@nateb20

I'm happy to hear that the steps worked. 🙂
Former Member
3 years ago
Yep that worked. Thanks!
1P_Dave
Moderator
3 years ago
Hello @nateb20! 👋

I'm sorry to hear that 1Password 7 wasn't removed automatically when you installed 1Password 8. Just to confirm: do you see "1Password 7" in your Mac's Applications folder? If you do then follow these steps to remove the old app:

Quit all open web browsers.

Open the Applications folder on your Mac.

Double-click on 1Password 7 from your Applications folder. You don't need to unlock the app.

Right click on the 1Password 7 icon in your macOS menubar and click Quit 1Password Completely. If you see any other 1Password icons in your menubar then quit those as well.

Drag "1Password 7" to the trash.

Restart your Mac.

I hope that helps! 🙂

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I downloaded 1Password 8 for Mac and cannot delete 1Password 7. I keep getting an error that it is running in the background.

\n\n

I use a Safari extension too. I use \"1Password for Safari 2.3.8\". I previously downloaded the extension \"1Password 7.9.6 from 1Password\" but it doesn't work as well.

\n\n

Today, I clicked on my Safari extension \"1Password for Safari 2.3.8\" and it was trying to launch the 1Password 7 app. I closed the browser and quit both 1Password apps (8 and 7). 1Password 7 seems to be confusing my Mac and my extensions. Please advise how to delete the old app or combine them

\n\n

1Password Version: 8 and 7
\nExtension Version: Not Provided
\nOS Version: macOS 12.6
\nBrowser:_ Safari
\nReferrer: forum-search:https://1password.community/search?Search=delete%201password%207%20for%20mac

","body@stringLength":"886","rawBody":"

I downloaded 1Password 8 for Mac and cannot delete 1Password 7. I keep getting an error that it is running in the background.

\n\n

I use a Safari extension too. I use \"1Password for Safari 2.3.8\". I previously downloaded the extension \"1Password 7.9.6 from 1Password\" but it doesn't work as well.

\n\n

1Password Version: 8 and 7
\nExtension Version: Not Provided
\nOS Version: macOS 12.6
\nBrowser:_ Safari
\nReferrer: forum-search:delete 1password 7 for mac

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I keep getting an error that it is running in the background. \n\n I use a Safari extension too. I use \"1Password for Safari 2.3.8\". I 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I have 1Password 8 for Mac and cannot delete 1Password 7","moderationData":{"__ref":"ModerationData:moderation_data:71580"},"body":"

@nateb20

\n\n

I'm happy to hear that the steps worked. 🙂

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Yep that worked. Thanks!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"27","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-10-04T16:52:44.000-07:00","lastPublishTime":"2022-10-04T16:52:44.000-07:00","metrics":{"__typename":"MessageMetrics","views":26},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:71577/message:71579","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:71578":{"__typename":"ModerationData","id":"moderation_data:71578","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:71578":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:71578","revisionNum":1,"uid":71578,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:71577"},"conversation":{"__ref":"Conversation:conversation:71577"},"subject":"Re: I have 1Password 8 for Mac and cannot delete 1Password 7","moderationData":{"__ref":"ModerationData:moderation_data:71578"},"body":"

Hello @nateb20! 👋

\n\n

I'm sorry to hear that 1Password 7 wasn't removed automatically when you installed 1Password 8. Just to confirm: do you see \"1Password 7\" in your Mac's Applications folder? If you do then follow these steps to remove the old app:

\n\n

Quit all open web browsers.
Open the Applications folder on your Mac.
Double-click on 1Password 7 from your Applications folder. You don't need to unlock the app.
Right click on the 1Password 7 icon in your macOS menubar and click Quit 1Password Completely. If you see any other 1Password icons in your menubar then quit those as well.
Drag \"1Password 7\" to the trash.
Restart your Mac.

\n\n

I hope that helps! 🙂

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