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Forum Discussion
I have a new iPhone and am unable to add 1Password to my Microsoft Authenticator.
I am able to produce the activation QR code in 1Password, but I am unable to capture the code in the Authenticator. The Authenticator gives me an error message "Invalid Activation Code" when I try ...
1P_Dave
Moderator
ModeratorI'm happy to hear that the suggestion worked on your iPhone and the team can help with the issue that is happening on your wife's account as well. Since I don't have access to any account information here on the public forums, I recommend that your wife send an email to support+forum@1Password.com so that our support team can take a look and advise further. After emailing in, she'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate the message and make sure it's gotten to the right place. 🙂
-Dave
