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Former Member's avatar
Former Member
3 years ago

I have the app but the apps support isn't working. When I open app, can't see anything I need

https://orkidfam.1password.com/apps should work for me but it doesn't. I've downloaded the app on my iPhone 14, as part of a manual phone transfer (was IPhone 6 with nonworking backup). When I open...
ios
Former Member's avatar
Former Member
3 years ago

Thanks Dave. Yes, I had no problem logging in to my 1Passowrd account in the browser. I made sure both PC and phone apps were updated to Version 8. I deleted the app on my new phone and downloaded/reinstalled it again and then it set me up very smoothly.

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have the app but the apps support isn't working. When I open app, can't see anything I need","id":"message:40212","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:40212","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:40212"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:40212"},"body@stripHtml({\"truncateLength\":200})":" https://orkidfam.1password.com/apps should work for me but it doesn't. \nI've downloaded the app on my iPhone 14, as part of a manual phone transfer (was IPhone 6 with nonworking backup). When I open...","body@stringLength":"614","rawBody":"

https://orkidfam.1password.com/apps should work for me but it doesn't.
\nI've downloaded the app on my iPhone 14, as part of a manual phone transfer (was IPhone 6 with nonworking backup). When I open the app, no options that are mentioned are available. It is not synched with my account. Such a nightmare.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://orkidfam.1password.com/apps

\n","kudosSumWeight":0,"postTime":"2022-10-21T12:25:15.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:40212_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":101},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

https://orkidfam.1password.com/apps should work for me but it doesn't.
\nI've downloaded the app on my iPhone 14, as part of a manual phone transfer (was IPhone 6 with nonworking backup). When I open the app, no options that are mentioned are available. It is not synched with my account. Such a nightmare.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=https%3A%2F%2Forkidfam.1password.com%2Fapps

","customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:40212":{"__typename":"Conversation","id":"conversation:40212","solved":false,"topic":{"__ref":"ForumTopicMessage:message:40212"},"lastPostingActivityTime":"2022-10-24T14:28:19.000-07:00","lastPostTime":"2022-10-24T14:28:19.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:40212":{"__typename":"ModerationData","id":"moderation_data:40212","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:40212_1":{"__typename":"Revision","id":"revision:40212_1","lastEditTime":"2022-10-21T12:25:15.000-07:00"},"ForumReplyMessage:message:40214":{"__typename":"ForumReplyMessage","id":"message:40214","conversation":{"__ref":"Conversation:conversation:40212"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:40212/message:40214","revisionNum":1,"uid":40214,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: I have the app but the apps support isn't working. When I open app, can't see anything I need","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:40214"},"parent":{"__ref":"ForumTopicMessage:message:40212"},"body":"

Thanks Dave. Yes, I had no problem logging in to my 1Passowrd account in the browser. I made sure both PC and phone apps were updated to Version 8. I deleted the app on my new phone and downloaded/reinstalled it again and then it set me up very smoothly.

","body@stringLength":"262","rawBody":"

Thanks Dave. Yes, I had no problem logging in to my 1Passowrd account in the browser. I made sure both PC and phone apps were updated to Version 8. I deleted the app on my new phone and downloaded/reinstalled it again and then it set me up very smoothly.

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