Forum Discussion

Former Member's avatar
Former Member
4 years ago

I have the app but the apps support isn't working. When I open app, can't see anything I need

https://orkidfam.1password.com/apps should work for me but it doesn't. I've downloaded the app on my iPhone 14, as part of a manual phone transfer (was IPhone 6 with nonworking backup). When I open...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

@jennymom

Thank you for the reply. Since I don't have access to your account information here on the forum, I recommend sending an email to support+forum@1Password.com so that our support team can help get everything working for you again. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave