I need to retrieve my previous password. I saved a new one in error not realizing it's not valid

Hi @ktedmonds,

Appreciate the additional info. I don't want to sound any alarms unnecessarily, especially if things are working well for you, but I am a bit concerned about that password history not showing across your devices. I'll offer some suggestions in case you want to investigate further.

I recommend making a test item in 1Password 8 on your Mac and then editing its password. First check if the item shows the option to view password history on your Mac, then see if that same item, and its password history, appears in the mobile app.

If any data doesn't make it to both devices, I'd like to ask you to create some diagnostics reports, one from each of your devices:

• Sending Diagnostics Reports (Mac)
• Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/664942/#Comment_664942
• Your forum username: ktedmonds

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so I can link the two conversations. We can use the diagnostic reports to take a look at what's happening under the hood and once we're connected via email, we can also take a look at that odd URL behaviour.

Let me know what you find! 🙂