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Forum Discussion
Former Member
3 years agoi set my 1 password to not lock for 300 minutes, but it auto locks every time i leave a window
I changed computers. In my old computer, it did not auto lock. I installed 1password in this new system and it auto locks immediately if i leave a tab or window, although it is set to not do that for...
ag_mike_d
1Password Team
2 years agoHello jwclack52,
Thanks for your report and sending along this screenshot of your settings. I'm sorry to hear of the troubles you are experiencing with 1Password locking after 5-10 minutes.
Next time this happens, please note the time and I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
* A link to this thread: https://1password.community/discussion/comment/674286/#Comment_674286
* Your forum username: jwclack52
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!