i set my 1 password to not lock for 300 minutes, but it auto locks every time i leave a window

Nope - not going to beta test for a company I'm paying.

Hello jwclack52,

Thanks for your report and sending along this screenshot of your settings. I'm sorry to hear of the troubles you are experiencing with 1Password locking after 5-10 minutes.

Next time this happens, please note the time and I'd like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:
* A link to this thread: https://1password.community/discussion/comment/674286/#Comment_674286
* Your forum username: jwclack52

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

I'm having the same problem. I have the newest, "integrated" version of 1PW and can only set auto-lock in the desktop app. I have the following setup:

Set to lock after 4 hrs. No sleep/screensaver/etc on. Yet it locks after about 5-10 minutes! Not acceptable.

Hello @janetz

I see you wrote into 1Password Support regarding auto lock settings, I just wanted to check in to see how things were going?
If you're still needing assistance, feel free to reply here and we will be happy to assist further. If everything is OK and you no longer need help, you can ignore this message. 🙂

Hi @janetz:

Just to confirm, are you configuring the auto lock preferences in 1Password for Windows, or my.1Password.com? The settings on my.1Password.com are only for when you're using 1Password.com.

To configure when 1Password for Windows locks, follow the steps here: How to set 1Password to lock automatically

Let me know how you get on with that!

Jack