Forum Discussion

Former Member's avatar
Former Member
3 years ago

I updated to new version and am missing logins and passwords

the new app I downloaded did not transfer many of my logins and passwords

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iPhone 8
Browser:_ Not Provided
Referrer: forum-search:updated to 8.9.7 and missing logins

ios
  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey there @mmdtulsa

    We'll need to take a look at this issue with you, so could you send us an email to support+forum@1password.com? You'll get an auto-reply from BitBot which will contain a conversation number (it'll look like [#ABC-12345-123]). Post that conversation number here and I'll make sure your email reaches the right team. :)

    — Grey